Refund Policy

At DustBusters Pro, we are committed to delivering exceptional cleaning services. If you're not fully satisfied with our work, we will make it right under the terms outlined below.

Eligibility for Refunds

Residential cleaning services: If you're not happy with the cleaning service provided, please contact us within 3 days of the service. We will offer a re-clean of the affected areas or provide a partial refund based on the situation.

Commercial cleaning services: If you are dissatisfied with the cleaning, please notify us within 5 days of the service. We will either re-clean the area or offer a partial refund.

Products: If you purchased cleaning products from us and they are unused, you may return them within 14 days for a full refund or exchange.

Proof of service receipt or product purchase is required for all refund requests.

Refund Process

To request a refund, please contact our customer service at [email protected] with your service details or product receipt.

Refunds for services will be processed within 7 business days and issued as a partial refund or store credit depending on the issue.

Refunds for products will be processed within 7 business days to the original payment method or as store credit.

Cancellations and Rescheduling

For cancellations or rescheduling, please notify us at least 24 hours before your scheduled cleaning service. Cancellations made within 24 hours may incur a cancellation fee.

Late or Missing Refunds

If you have not received your refund after the stated processing time, please check with your bank or payment provider.

Further Assistance

For further assistance, please contact us at [email protected].

Policy Updates

We reserve the right to update this Refund Policy at any time. For any questions or concerns, feel free to reach out to our customer support team.